Cancellation Period and Deadline:-

The cancellation period refers to the timeframe within which a cancellation request can be initiated. The specific cancellation period and deadline for each transaction or service may vary and will be clearly communicated during the payment process or in the relevant service agreement.

Eligibility for Cancellation:-

In general, customers are eligible to request a cancellation if the transaction or service fails within the designated cancellation period. However, certain transactions or services may have specific eligibility criteria outlined in the terms and conditions or service agreement.

Cancellation Methods-

To initiate a cancellation, customers can access their account on the online payment app and follow the cancellation procedure provided. Alternatively, they may contact our customer support team through the provided channels for assistance with the cancellation process.

Refund Policy:-

Refunds, if applicable, will be processed according to our refund policy. The refund policy will outline the conditions under which refunds are issued and the applicable refund process. Please note that not all cancellations may be eligible for a refund, and the specific terms will be clearly communicated.

Processing Time for Refunds:-

The processing time for refunds may vary depending on various factors, such as the payment method used, the complexity of the transaction, and any additional requirements. We strive to process refunds promptly and efficiently, and an estimated timeframe for refund processing will be communicated during the cancellation process.

Exceptions to Cancellation:-

Certain transactions or services may be exempt from cancellation or may have specific cancellation terms due to their nature or regulatory requirements. These exceptions will be clearly communicated during the payment process or in the terms and conditions associated with the transaction or service.

Cancellation Fees or Charges:-

Cancellation fees or charges may apply in certain cases, and these will be clearly outlined in the terms and conditions or service agreement associated with the transaction or service. Any applicable fees or charges will be communicated during the cancellation process.

Communication Regarding Cancellation:

Upon submitting a cancellation request, you will receive a confirmation of the cancellation and any further instructions, if applicable. We may also communicate with you regarding the status of the cancellation, any refund processing, or any additional information required.

Changes to the Cancellation Policy:

We reserve the right to modify or update our cancellation policy at any time. Any changes will be communicated through our website or other appropriate channels. By continuing to use our online payment app after the changes have been implemented, you acknowledge and accept the updated cancellation policy.

Contact Information:

If you have any questions or need assistance with the cancellation process, please reach out to our customer support team through the provided contact information. We are here to assist you and ensure a smooth cancellation experience.